Maintenance Office

Charlotte Hannen-Saracoglu Lettings Director

I joined Lovett International as a junior member of the Lettings team in 2006. Through working hard, attending as many training courses as I could and striving to give excellent customer service, I was able to work my way up to my current position as Area Lettings Manager. I find communicating with Landlords, tenants and staff very important and Key. I enjoy negotiating, matching the right tenants to their ideal property, managing a lettings portfolio and ensuring landlords and tenants experience the very best lettings service. I really enjoy working as part of the Lovett team, everyone works together creating a friendly, professional, honest and welcoming atmosphere.

In my spare time I like to dine in new restaurants, hit the gym, explore around different countries and spend quality time with family and friends.

Julian Hewlett Sales Director

I am the Area Sales Director for Lovett International, overseeing all branches across the BH postcode where I deal with all aspects of residential and commercial sales. I have 24 years of local estate agency experience within both corporate and independent agents. I have also worked for a local development company specialising in land acquisitions and new home sales. I joined Lovett International with a view to building a team where customer service is the main focus, and to give honest advice that help people move. I believe we can be market-leaders with innovative ideas combined with traditional hard-work. We have gone from strength to strength, helping people with a friendly professional service.

Outside of work, I enjoy spending time with my two daughters and I am also a keen sportsman and do a variety of sports.

Annabelle Gravelet Property Maintenance Manager

Having spent 10 years in the travel insurance industry, providing support to customers and clients alike who found themselves in difficult situations whilst abroad, I wanted a change of direction and the opportunity to learn new skills.

Property has always interested me, I am a quick learner, very adaptable and understand the importance of getting work completed in a prompt and efficient manner. I have worked for Lovett since November 2020 and have already built a good rapport with Landlords, tenants and contractors, I am keen to maintain good relationships and help organise and resolve any maintenance issues that may arise.

My world is my 17 year old daughter. My passions are horses and writing.

Lorraine Paton Block Property Manager

I am excited to be back on board to help expand the Block Management portfolio. I originally started at Lovetts in 2005 as a ‘Saturday girl’ it wasn’t long before I left my full time telesales job to pursue my career in property. I’ve always had a passion for working in property, negotiation and closing deals. I love to work in an environment that no two days are the same. I ended up leaving Lovetts to work in the busy events industry. This career path led me to move to London for 8 years working for the largest UK hospitality chain as a Brand Sales Manager. This role consisted of the selling, planning, budgeting and managing the operations of over £1m worth of events yearly. I have always enjoyed working with people, multi- tasking and find problem solving very rewarding.

After having my first child in 2017, in late 2019 it was time to leave ‘The City’ and head back to ‘My Roots’ (Bournemouth). I was delighted to accept an opportunity as Block Property Manager from Lovetts and haven’t looked back since. The team are fantastic and it’s great to be part of such a successful business.  In my spare time I love being a busy mum, hosting parties, exploring new places and planning adventures. I also love to keep active, cooking a variety of meals and winding down to watch a good series.

Annabel Finney Property Maintenance Co-ordinator

I’m so excited to start my journey as a maintenance co-ordinator with Lovett, having had previous maintenance experience in fleet co-ordination where I was able to implement changes which improved my teams dynamic and lead to forward working.

I am looking forward to adapting my skill set to the property sector having recently purchased my first home in Bournemouth, I moved down here from the West Midlands to be closer to family and quickly fell in love with the area and all it has to offer.

I pride myself on my high level of organisation and ‘Yes’ Mentality, skills which are imperative in the maintenance sector.

In my spare time I like to spend time with family, explore the coast line, catch up on environmental news, listen to music, cook and travel.

Michelle Clark Sales & Lettings Administrator

I first started working in the Estate Agency industry as a Trainee Negotiator and worked my way up to a Senior Negotiator position.  I moved to Bournemouth from Peterborough and worked as a Lettings Administrator for 5 years. I then left estate agency and worked within schools whilst my children were growing up.  I missed estate agency and came back to work as a Property Manager and maintenance co-ordinator.  I am now delighted to start at the new Parkstone office and excited to work with the team as the administrator for both sale and lettings.

During my spare time I love to run and enjoy Park Run most weekends.  I also enjoy walking and cycling and generally being outdoors.