01202 303044

Poole

Poole

Contact details

241 Ashley Road
Poole
Dorset BH14 9DS
UK

01202 303044

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Opening hours

Monday
9:00 – 18:00
Tuesday
9:00 – 18:00
Wednesday
9:00 – 18:00
Thursday
9:00 – 18:00
Friday
9:00 – 18:00
Saturday
9:00 – 16:00
Sunday
Closed

Poole Estate Agent, Lovett International opened it’s newest office  in 2021. It is situated in the heart of Parkstone in a prominent position on the busy Ashley Road, arguably the best location in town for passing trade and footfall. We are fully equipped to assist you with buying, selling, renting or letting and have a wealth of experience in dealing with all property types. We are confident that our industry recognised multiple award-winning service puts us in prime position to advise you, whatever your needs may be. Our agents are friendly, professional and keen to offer their expertise. We look forward to welcoming you in branch soon.

If you are looking to buy, sell, rent or let your property in Poole, book your complimentary valuation here.

The team

Charlotte Hannen-Saracoglu

Charlotte Hannen-Saracoglu Lettings Director

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I joined Lovett International as a junior member of the Lettings team in 2006. Through working hard, attending as many training courses as I could and striving to give excellent customer service, I was able to work my way up to my current position as Area Lettings Manager. I find communicating with Landlords, tenants and staff very important and Key. I enjoy negotiating, matching the right tenants to their ideal property, managing a lettings portfolio and ensuring landlords and tenants experience the very best lettings service. I really enjoy working as part of the Lovett team, everyone works together creating a friendly, professional, honest and welcoming atmosphere.

In my spare time I like to dine in new restaurants, hit the gym, explore around different countries and spend quality time with family and friends.

Julian Hewlett

Julian Hewlett Sales Director

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I am the Area Sales Director for Lovett International, overseeing all branches across the BH postcode where I deal with all aspects of residential and commercial sales. I have 24 years of local estate agency experience within both corporate and independent agents. I have also worked for a local development company specialising in land acquisitions and new home sales. I joined Lovett International with a view to building a team where customer service is the main focus, and to give honest advice that help people move. I believe we can be market-leaders with innovative ideas combined with traditional hard-work. We have gone from strength to strength, helping people with a friendly professional service.

Outside of work, I enjoy spending time with my two daughters and I am also a keen sportsman and do a variety of sports.

James Murphy

James Murphy Sales Manager

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I joined Poole Estate Agent, Lovett International in 2016 as a Senior Sales Negotiator following an enjoyable twelve months at large corporate agent learning the ropes. I was promoted to Assistant Sales Manager at the busy Bournemouth office in 2018, before subsequently working my way up to my current position as Sales Manager of the Poole Branch.

Prior to my employment, I graduated from the University of Kent Canterbury in July 2015 with an Upper Second Class Honours in Business. I sought a career that would challenge and promote my skills and abilities in a role where my contribution would make a real impact; Estate Agency seemed to tick all the right boxes. I enjoy negotiating, matching buyers to their new homes, managing the office and ensuring that our clients get the very best sales service possible.

Outside of work I enjoy being out on the boat, spending time with family and friends, exploring the New Forest, the Purbeck’s and holidays in Europe and the States.

Abigail Bacon

Abigail Bacon Lettings Manager

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Throughout my career I have always been at the heart of customer service and this was something that I wanted to continue when looking for a new opportunity. I’ve always been interested in property and jumped at the chance to join Poole Estate Agent, Lovett after hearing about their award-winning Estate Agency.

My role as a Lettings Manager is going to be challenging and ensures that no two days are the same. This role is exciting and it’s the perfect role for me to develop my current knowledge and skills.

When I’m not at work I enjoy catching up with friends and family, dining out in nice restaurants, going for bike rides and kayaking.

Abbey Northway

Abbey Northway Senior Sales Negotiator

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I joined Estate Agent in Poole, Lovett in March 2018 as a sales negotiator, following an enjoyable two years at a property investment company. I have since been promoted to Senior Sales Negotiator and am based in our new Poole Branch.

Prior to working in estate agency, I have worked in property investment and various other high-pressured sales roles. I have always had a passion for property and the sales world is something I thrive on. I love giving a personal service and pride myself on delivering our clients the best possible sales experience. Building lasting relationships and finding people their dream home is very fulfilling.

Outside of work I enjoy going to the gym, beach walks, spending time with family and friends and traveling the world as much as I can.

Katie Stone

Katie Stone Senior Lettings Negotiator

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I have worked in the property industry for two and a half years, beginning my career in Clifton, Bristol. I have had an interest in property from a young age, coupled with a desire to provide exceptional customer service for which I have won several awards for in the past. I love listening to what applicants want from their properties, and landlords from their tenants, and thrive off finding a perfect match. I previously worked for Meridian Estate Agents who have recently merged with Estate Agent in Parkstone, Lovett, and look forward to further develop my career within this company.

In my spare time, I love visiting my home county of Devon, spending time with friends and family on the coast.

Michael Jukes

Michael Jukes Lettings Negotiator

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Coming from a strong Hospitality Management background I have spent the last 7 years working across a variety of establishments.
I began my working career by being selected onto the Concord Hotels Hospitality Management Program. This program was a two-year training program, where I spent 6 to 8 months in each department whilst living onsite within the Hotel.
Since graduating from Concord I have progressed through many roles within the Hotel industry with my most recent roles being as a Sales & Events Executive within a local Hotel group and as a Hotel Resort Duty Manager.

For the last 9 months I have been working within Property, beginning my journey with a private landlord supporting them in the day-to-day management of their own portfolio.

I joined Parkstone Estate Agent, Lovett in March 2021 and as a Lettings Negotiator. My strong client focus and organizational skills have shown to be a true asset within my role. I am keen to please and understand the importance of prompt, efficient service to both tenants & landlords.

Within my free time I am a keen swimmer – where I swim most evenings. When time allows I love to sail on my ‘Laser 2 Newwave’ and where possible assist during training courses at my local sailing club.

Edyta Carolan

Edyta Carolan Lettings Administrator

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Having moved from London to the Bournemouth area, I’m very happy to be working for Estate Agents in Poole, Lovett International. The professionalism, team work, and friendly staff inspire confidence in the customers and clients that we serve.

My previous estate agency roles included lettings and sales negotiation, along with property management. I enjoy working in a support role as it utilises my customer facing skills, knowledge of the lettings process, and my admin skills. It’s a busy office where no two days are the same, and where my knowledge and skills are continually developed. I gain great satisfaction in helping each customer find their perfect home and for the process to be quick, easy and efficient for them.

Outside of work I enjoy time spent with my family, cooking, cycling and exploring the wonderful Dorset coastline and the New Forest and Purbeck National Parks.

Clair Clarke

Clair Clarke Sales Progressor

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I started my career in Estate Agency in 1992 for a well known agency in Dorset.  I simply fell in love with the job and quickly progressed from a trainee all the way to through to managing my own Branch. I went on to being a Director overseeing several offices and over 20 new home developments.  25 years later and I am delighted to be working for Lovett as their sales chaser.

I sincerely think excellent agency is all about open communication with the parties involved and keeping people informed whatever the progress may be.  I have passion, desire and professionalism to ensure that all is done to achieving that goal of getting our clients to be able to complete the purchase of their chosen property.  Myself and the sales team communicate so well to ensure we deliver that service to you.

It is wonderful that I am dedicated to this role and can give my time and experience to this specific and important process.  Once a sale is agreed it takes time, patience and determination liaising with solicitor’s, mortgage advisors and other parties involved.

I volunteer for LEAF which is a Leukaemia/Blood Cancer Charity based in Wimborne that’s very close to my heart, spending time with my lovely boy Oliver and time at the beach!

I look forward to dealing with you once your sale is agreed!

Lovett LASTEST NEWS

Oct 18

Six Signs You’re Ready To Move Home

As an award-winning Estate Agent in Poole and Bournemouth, we understand that moving home is one of the most stressful periods of time you may go through. However, more often than not taking a leap of faith is so necessary! With this in mind, we have come up with six signs which may make you […]

Oct 14

Top Seven Tips To Ensure Your Property Is Noticed Online

Thinking of selling in Poole or Bournemouth? When you decide to sell your property, the advertising your estate agent offers is vital as it will determine the interest levels you receive, the time it takes to get a sale agreed and the price you will likely achieve.  As a top Estate Agents in Poole we […]

Lovett REVIEWS

C H
C H
13:25 22 Oct 21
K P
K P
13:23 22 Oct 21
C H
C H
13:22 22 Oct 21
Fantastic local estate agent. Got an offer at asking price within two days and helped a rather struggled purchase through to completion. Straight onto any issues and helpful at every possibility. Clair Clarke who helped with completion of the sale was brilliant. Thank you for your assistance.
Tim Knight
Tim K.
10:32 20 Oct 21
We’ve just completed on our first home, James and Abbey made the whole process stress free. Abbey was the agent that first showed us the property and she was lovely and told us loads of information. James was very good at keeping us updated throughout the whole process never felt like it was hard to get hold of anyone so we always knew what was happening! Would highly recommend😊
megane seal
megane S.
18:22 11 Oct 21
Stress free move, great quality apartment with a professional team. Cailey was very helpful/welcoming
Katy Dunnill
Katy D.
09:45 09 Oct 21
I recently bought a flat through Lovetts in Bournemouth, they were fantastic throughout the process, Clair in particular was very responsive and contacted the vendors for me with several questions, which really sped the whole process up.
Pippa Gillingham
Pippa G.
10:17 23 Aug 21
Me and my husband just purchased a house through Lovetts and I can't complain at all! We did have a bit of a long journey before finally exchanging which was stressful but Clair who was our main contact towards the end made sure to always keep us in the loop and worked so hard to get everything sorted, she was lovely to deal with! Would definitely recommend 😊😊
Jennifer Jonsson
Jennifer J.
19:46 20 Aug 21
We bought a flat through Lovetts and have had friendly and professional service from start to end. We cannot thank Clair enough for her help throughout our sale. She has always been at the end of the phone to answer any questions we have and has always kept us updated in a timely fashion. Massive thanks to the whole team!
Hanna Baker
Hanna B.
19:42 20 Aug 21
Staffs are really good and helpful especially Cailey and Louise we dealt with. we were able to rent a house through Lovett and had overall a good experience.
Jinu Athiyattil
Jinu A.
20:25 18 Aug 21
Friendly professional service.Excellent service from Dave and colleagues at Lovett estate agent.Special Thank you Clair for all your help throughout it was really appreciated.Highly recommend
Lynn Bennett
Lynn B.
18:01 07 Aug 21
Denado Shkoza
Denado S.
09:30 03 Aug 21
The staff were amazing from the viewings to keeping us updated on the process of moving. The Poole office staff were very friendly. Overall a great company.
Mel Basten
Mel B.
08:47 26 Jun 21
I researched about 4 different Letting Agents. I liked the rates charged by Lovett the most, and although all the agents were lovely, I decided to go with Cailey. I was not disappointed and a lovely new tenant the next day at the full rental price agreed.
Moira Downie
Moira D.
09:26 10 Jun 21
For some, selling a property is a rare experience that requires guidance and clear explanations with a prompt response to questions asked. By introducing the team members who will play key roles in the sales process it gave me more understanding of the timescales and processes, all very helpful when I am in a different country and restricted by travel regulations due to the pandemic. I felt reassured on many occasions when contacting any of the team by phone - they all understood my property and where we were in the sales process, making me feel valued. A great professional team. Thank you.
Jackie Kuflik
Jackie K.
06:55 18 May 21
I would just like to take this moment to say thank you to James And Abbeyand the team at Lovett's for giving us so much help,nothing was to much trouble always there when I needed advice, A very professional job well done.thanksSally Waterhouse
Sally Waterhouse
Sally W.
10:14 12 May 21
Thank you all at lovetts Poole. For your great service. Great people you did everything possible that you could do to help me. Knowing that I am not the easiest person to deal with they were really on the ball very professional. They deserve 6 stars thank you James and Abbey very much again for all your help and your hard work 👍
Pauline Gold
Pauline G.
16:20 07 May 21
This was such a positive experience from viewing to getting the keys. They treat you like a human being and not just a number. They consider everything and are very warm and welcoming (which I've never experienced with a letting agency) Cailey in particular was fantastic she was friendly, helpful, professional and patient. She supported us throughout the whole process that could have been very stressful but she made ita breeze. Would recommend to all!! Best experience I've ever had with letting agent.
M A
M A
17:55 27 Apr 21
James, Abbey and the team did an amazing job for us in successfully marketing our property and then helping to complete the sale.The photos and video they put together were professional and of high quality- it generated instantly a full week of viewings.We didn’t though need the full week - it sold after the viewings on the first day, with many offers tabled by very happy prospective buyers.Lovett then recommended a conveyancing team who completed in six weeks, with James continuing to support both the buyers and us with questions and any paperwork etc.Lovett had successfully rented the property out for us for two years previously and we are delighted with their service over the years.Highly recommend them across all their branches in the area.
Rhianna Elsden
Rhianna E.
15:08 27 Apr 21
G Tolbes
G T.
15:13 08 Apr 21
I have been very happy with the service from Cailey. She has been very helpful, cooperative and involved to find us a lovely new home. She is also always happy to text me back at any time if I had any questions. I give you maximum of points as you deserve it. As a person you are lovely and involved 100% in everything that you do. Thank you for all your help Cailey
Carmen Tolbes
Carmen T.
18:44 07 Apr 21
Amazing customer service, the whole team have been brilliant! Within a week of putting my house up for sale it got the full offer first time! Thank you everyone for all your help, I wouldn’t go with any other estate agent! Thanks again xxx
Beth Saul
Beth S.
09:47 30 Mar 21
Elena Boboc
Elena B.
18:52 25 Mar 21
This is the first review in 40 years i have given regarding an estate agent.James came as agreed, took photo's and a video tour, and put the house on the market the next day as he said. We then received a call and email confirmations from Abbey regarding 8 viewings within 24 hours and have accepted an offer. (not the highest). The service and professionalism has been second to none. Fantastic service, really pro-active and extremely well escorted viewings by Abbey amazing to say the least. Thank you and can't recommend Lovett's enough.
Mark Ketteridge
Mark K.
16:34 22 Mar 21
I would highly recommend the team at Lovett - they say moving house is one of the most stressful events in your life and they are not kidding BUT Clair supported me through the whole process, she went way above my expectations. The quality and attention to detail of the sales team was excellent - I was regularly kept up to-date with what was happening on the general market but also provided with solutions to ensure I secured a buyer to a successful conclusion. I cant thank them all enough.
Sandra Smart
Sandra S.
14:35 09 Mar 21
Lovetts have looked after our rental property for over 7 years with faultless expertise. Staff are always friendly & willing to help nothing is too much trouble. On selling our property they have been exemplary & we would recommend them to anybody wishing to sell or let a property.We would like to thank James, Poppy, Annabelle, Emma, Abbey, Zdenka & most of all Clair for their fantastic help & support over the years from letting to selling our property.
Susan Dandy
Susan D.
10:17 05 Mar 21
Bought a 3 bedroom house through Lovett. Been dealing with Poopy and Clair. It was a pleasure dealing with them both. Great customer service and quick response.Thank you very much.
Sergiu Dumbrava
Sergiu D.
15:11 26 Feb 21
Emma was fantastic, really friendly & was knowledgeable about the property I was viewing. Prior to meeting her there the office were great to deal with and keeping me up to date. Highly recommend Lovett and huge thanks again to Emma x
Michelle Bartlett
Michelle B.
14:34 25 Feb 21
I found Lovetts to be the best estate agents I’ve dealt with when buying a property.Quite a long and sometimes frustrating process was made a lot more bearable by the professionalism and helpfulness of the Lovetts staff, especially Clair.I would definitely recommend and I would happily use their services again.
Damian Gallagher
Damian G.
19:05 17 Feb 21
Amazing experience with the team, first of all James was fantastic showing me around the property. Then Clair took over to deal with the next stages, who was amazing, so responsive, friendly and just gets the job done. Couldn’t have asked for a better person to guide me through the process. Thank you to the whole team!
Marta zacharzewska
Marta Z.
17:16 05 Feb 21
Found Lovett to be very prompt and professional as well as pleasant to deal with. Clair, Julian and Abbey were all very good. Unfortunately our purchase fell through at a late stage but this was no fault of Lovett. I'd be very happy to deal with them again in the future.
Paul Burgess
Paul B.
19:21 04 Feb 21
Andrew Ashton
Andrew A.
16:17 08 Jan 21
Thank you so much for help,the best team I ever work it,I will recommend to all my friends
Ana Erdaltre
Ana E.
07:09 20 Nov 20
Have 5 star to help you during these times.
Damian BM
Damian B.
14:15 17 Nov 20
As a buyer of a house through Lovett I experienced a first-class service. They are always willing to go the extra mile and provide a very professional service. Clair and David were great agents throughout the process and were very helpful. I would highly recommend using Lovett International.
Tom Hicks
Tom H.
10:14 11 Nov 20
Very professional and proactive. When selling our house, their proposals resulted in finding a buyer very quickly and though the legal and financial process (through no fault of Lovett) was problematic and stressful at times, Lovett worked non-stop to see it through to completion. The entire team were excellent but a special mention for Clair Clarke who managed the sales progression, tirelessly chasing solicitors, brokers and buyers, and providing frequent updates to us throughout. Outstanding.
Stu
Stu
14:39 06 Nov 20
I've bought a house through Lovett and now they have found tenants for another property of mine. The staff are so professional and always have a smile. They listened to what I wanted and found what I wanted - well done.
Sue Burton
Sue B.
16:33 03 Nov 20
Abbey has been a great help in my search for a new home. Professional, knowledgable, friendly, very helpful in communicating with the seller to help ease what would otherwise have been a stressful move, and a fantastic sense of humour. Thank you Abbey!
Bill Hunt
Bill H.
19:07 21 Oct 20
Shannen Maytum
Shannen M.
14:11 13 Oct 20
CARLOS PICCOLO
CARLOS P.
13:31 27 Sep 20
Nice people.!!
Darin A Ball
Darin A B.
13:45 22 Sep 20
James C
James C
14:56 13 Sep 20
Extremely knowledgeable and helpful with our house search. All staff we dealt with were courteous and patient and went over and above to help us. A special mention to Claire who was excellent at keeping the process on track and ensuring all deadlines were met. Five star service.
Michelle Osterloh
Michelle O.
15:17 01 Sep 20
Giovanna
Giovanna
15:00 17 Aug 20
I have been a tenant through Lovett International for over 10 years and have always received a professional and reliable service from them. With great staff like Abi from Lettings I would highly recommend this company to anyone who is looking to rent a property.
Alex Duncan
Alex D.
16:31 31 Jul 20
James Ellis
James E.
14:14 27 Jul 20
Clair Clarke has been the most outstanding ambassador for Lovett's. Throughout the most incredibly difficult process of the sale of my husband's late parents' property, Clair has been our absolute rock! She has been the epitome of professionalism, whilst becoming a friend and our source of sanity and sensibility in the face of massive adversity. Words are utterly inadequate to express our gratitude and praise for her dedication and mediation skills. We cannot recommend her highly enough! Thank you Clair and your team at Lovett International, Bournemouth.
Tracey Clarke
Tracey C.
20:00 18 Jul 20

Lovett OUR BRANCHES

  • Poole

    241 Ashley Road
    Poole
    Dorset BH14 9DS
    UK

  • Maintenance Office

    455 Christchurch Road
    Bournemouth
    Dorset
    BH1 4AD

  • Bournemouth

    716 Christchurch Road
    Boscombe
    Dorset
    BH7 6BZ

  • Pokesdown

    936 Christchurch Road
    Pokesdown
    Dorset
    BH7 6DL

Tel: 01202 303044   /   Fax: 01202 705920

Email: info@lovettinternational.com